Today, May 4, delays and cancellations of numerous trains were recorded: the reason lies in the derailment of a freight train in Florence. Here to get all the useful information to move between the stations.
Freight train derailment in Florence
Around 12:30 on Thursday 4 May, in Florence, near the Santa Maria Novella station, a freight train that was returning to the depot and with no passengers on board fortunately went off the tracks. Although the accident did not cause any injuries, there were (minimal) consequences, and they affected railway traffic. The railway traffic of Santa Maria Novella is blocked and for this reason the trains that have to pass through the Tuscan capital are 90 or more minutes late.
Possible delays and canceled trains
To make sure you don’t miss your trip and make sure that our train is arriving, you can check here, on the Italian Railway Network website where the technicians are taking care of tracing the railway lines, registering delays and managing the circulation between the various infrastructures involved. Currently, these are the biggest delays recorded (updated at 17:00), as reported by the news site Today:
- The FR 9514 Taranto train (5:27) – Turin Porta Nuova (16:00) is stationary from 12:43 in Florence Campo di Marte. Today the train stops in Firenze Campo di Marte and not in Firenze Santa Maria Novella.
- The FR 8418 Reggio Calabria Centrale (6:12) – Venice Santa Lucia (15:34) train is today routed on the conventional line from Figline Valdarno to San Giovanni Valdarno; stops at Florence Rifredi and Florence Campo di Marte but not at Florence Santa Maria Novella.
- The FR 8509 Sibari (6:27) – Bolzano (3:53) train is stationary from 12:23 near Florence Santa Maria Novella.
- The FR 9587 Turin Porta Nuova (10:00) – Reggio Calabria Centrale (21:10) train is stationary from 1:02 pm near Firenze Castello. Today the train stops in Firenze Rifredi and Firenze Campo di Marte but not in Firenze Santa Maria Novella.
- The FR 9413 Venice Santa Lucia (10:26) – Naples Central (3:48) train is stationary from 12:50 in Firenze Rifredi. Today the train stops in Firenze Rifredi and Firenze Campo di Marte but not in Firenze Santa Maria Novella.
- The FR 9532 Napoli Centrale (10:40) – Turin Porta Nuova (17:00) train is today routed on the conventional line from Figline Valdarno to San Giovanni Valdarno; stops at Florence Rifredi and Florence Campo di Marte but not at Florence Santa Maria Novella. Passengers can use the first available trains by the Trenitalia Customer Service staff.
- The train FR 9535 Turin Porta Nuova (11:00) – Naples Central (17:12) today stops in Florence Rifredi and Florence Campo di Marte but not in Florence Santa Maria Novella. Passengers can use the first available trains by the Trenitalia Customer Service staff.
- The train FR 9415 Venezia Santa Lucia (11:26) – Roma Termini (15:25) today stops in Firenze Rifredi and Firenze Campo di Marte but not in Firenze Santa Maria Novella. Passengers can use the first available trains by the Trenitalia Customer Service staff.
How to request a refund from Trenitalia
In these cases, there are various possibilities for requesting refunds on the train ticket: in general, after contacting Trenitalia, compensation is awarded which is useful for the purchase of a new ticket, calculated on the basis of the train delay. With a delay of between 3 and 59 minutes, Trenitalia reimburses 25% of the ticket price, which can be combined; always 25% for delays between 60 and 119 minutes; compensation then amounts to 50% of the ticket price in the event of delays of more than two hours. In any case, the compensation can be used within 12 months of its receipt.
